The few times I've had questions, they were answered by email within 24 hours. It is extremely intuitive to set up and use. If only they would co nsider adding some marketing facets like campaigns, and more elaborate search techniques, this little program would knock ALL the CRMs out there out of the market. ![]() ![]() PIM, which was never meant to be used for marketing has, by far, the easiest UI out there. I've looked at over 30 different CRM programs in the last year, from free to the expensive (Infusion and SalesForce).
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